Need Help for renewing GitHub Student Developer Pack #47869
-
Hello! I am a university student. I applied for and was approved for the GitHub Student Developer Pack in 2021. Yesterday, I received an email from GitHub reminding me to renew my GitHub Student Developer Pack. When I tried to renew according to the instructions at https://docs.github.com/en/education/explore-the-benefits-of-teaching-and-learning-with-github-education/github-global-campus-for-students/apply-to-github-global-campus-as-a-student#expiration-and-renewals
And the website prompted me to provide student identification and other information again (just like when I first applied for the GitHub Student Developer Pack). As far as I remember, this was not required when renewing in 2022. I am concerned that if I continue to fill out the form, it may be mistaken as a new application for the GitHub Student Developer Pack (rather than a renewal). Therefore, I would like to know whether I should wait for the GitHub Student Developer Pack to expire before renewing, or continue filling out the form with my student identification and other information. |
Beta Was this translation helpful? Give feedback.
Replies: 12 comments 20 replies
-
@skyone-wzw, to my knowledge, GitHub Education should renew your GitHub Student Developer pack as long as you provide the necessary documents to reverify your academic affiliation. If any issue arises during the renewal process, you can also raise a ticket and contact GitHub Education Support over here. Hope this helps and answers your question 😃 |
Beta Was this translation helpful? Give feedback.
-
Hi @skyone-wzw 👋 Occasionally it is necessary for us to ask you to reverify your current academic status in order to continue receiving your GitHub Education benefits. We may require this when seemingly-legitimate applicants have submitted academic affiliation proof which has been discovered to be used by bad actors as well. Thank you for your understanding. |
Beta Was this translation helpful? Give feedback.
-
Hi, I am encountering an issue, I've resubmitted it with 2 different university email but it's stuck on continue. Ive tried it a few weeks ago and now but it's still stuck. Anything I've missed? |
Beta Was this translation helpful? Give feedback.
-
Hi, I am encountering an issue. When reverifying I'm required to use my university email. The university i go to do not provide emails. What can I do |
Beta Was this translation helpful? Give feedback.
-
Same issue, my learning center do not provide edu mail and i cant re-verify my student status, what can i do? |
Beta Was this translation helpful? Give feedback.
-
I am encountering an issue is someone get the solution? |
Beta Was this translation helpful? Give feedback.
-
The /benefits page is now changed to something else, so the existing solutions don't help anymore ... |
Beta Was this translation helpful? Give feedback.
-
Recently I applied for re-verification. My application got approved . But I am still not being able to access my pack. A message saying that I am in a waiting period. Can anybody tell me how long is it going to take? |
Beta Was this translation helpful? Give feedback.
-
I'm having the same problem, I had an account called rgoth-main and it cannot receive the discount for "already had a discount for this email" even if I could give proofs of my actual subscription to university. I created a new account and I'm facing the same issue, telling it has been used on the old account but I resubscribed to university. |
Beta Was this translation helpful? Give feedback.
-
I got an email said: To reverify, simply return to https://education.github.com/benefits and click "submit your information again." But there aren't any sections that have "submit your information again" |
Beta Was this translation helpful? Give feedback.
-
something going wroing, all student relative page redirect to "https://github.com/pricing" page, and no "submit your information again" found |
Beta Was this translation helpful? Give feedback.
-
I received an email informing me that I need to enter my payment information because GitHub Pro will start charging me this month. I've been using the GitHub Education Student Pack, and I haven't graduated from school yet. Does anyone have a solution for this issue? Additionally, when I tried to submit my school information to renew the plan, the website froze at the "Continue" button. |
Beta Was this translation helpful? Give feedback.
Hi @skyone-wzw 👋
Occasionally it is necessary for us to ask you to reverify your current academic status in order to continue receiving your GitHub Education benefits. We may require this when seemingly-legitimate applicants have submitted academic affiliation proof which has been discovered to be used by bad actors as well.
We apologize for any inconvenience this may cause.
To reverify, return to the GitHub Education benefits page( https://education.github.com/benefits ) and click "submit your information again."
Thank you for your understanding.