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无界鼠标一直蓝色，无法连接 #37779

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MOWAGN opened this issue Mar 5, 2025 · 4 comments
Open

无界鼠标一直蓝色，无法连接 #37779

MOWAGN opened this issue Mar 5, 2025 · 4 comments
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@vanzue
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Issue-Bug Something isn't working Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something Product-Workspaces Refers to the Workspaces utility

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@MOWAGN
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MOWAGN commented Mar 5, 2025

Microsoft PowerToys version

0.89.0

Installation method

PowerToys auto-update

Running as admin

Yes

Area(s) with issue?

General, Mouse Without Borders

Steps to reproduce

无界鼠标一直显示蓝色状态，设备处在同一状态网下，一直无法连接。重新连接和重启均无效。

✔️ Expected Behavior

No response

❌ Actual Behavior

No response

Other Software

No response
@MOWAGN MOWAGN added Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Mar 5, 2025
@similar-issues-ai Similar Issues AI
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We've found some similar issues:

If any of the above are duplicates, please consider closing this issue out and adding additional context in the original issue.

Note: You can give me feedback by 👍 or 👎 this comment.

@vanzue vanzue added the Product-Workspaces Refers to the Workspaces utility label Mar 6, 2025
@vanzue
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vanzue commented Mar 6, 2025

/bugreport

@vanzue vanzue self-assigned this Mar 6, 2025
@microsoft-github-policy-service microsoft-github-policy-service bot removed the Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams label Mar 6, 2025
@microsoft-github-policy-service Microsoft GitHub Policy Service
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Hi there!

We need a bit more information to really debug this issue. Can you add a "Report Bug" zip file here? You right click on our system tray icon and just go to report bug. Then drag the zipfile from your desktop onto the GitHub comment box in this issue. Thanks!
Report Bug

@microsoft-github-policy-service microsoft-github-policy-service bot added the Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something label Mar 6, 2025
@yeelam-gordon
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On both computers, let's see if the following can help:
i.e.

  1. Ensure the DNS resolution to IP is correct
  2. Ensure Firewall setting is correct

Image

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@vanzue vanzue

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Issue-Bug Something isn't working Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something Product-Workspaces Refers to the Workspaces utility
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@vanzue @yeelam-gordon @MOWAGN