Feng Office Installer Claims MySQL Root Password is Incorrect

[ghost]

Setup

Package Name: Feng Office
Package Version: 2.5.1.2-3

NAS Model: DS414
NAS Architecture:
DSM version: DSM 6.0-7321 Update 6

Expected behavior

The installation process to accept the MySQL correct root password and complete installing the package

Actual behavior

The installation process aborts claiming the MySQL root password is incorrect

Steps to reproduce

1. Open Package Center
2. Click Community Tab
3. Select Feng Office
4. Click Install
5. Enter MySQL root password
6. Enter Feng Office MySQL user password
7. Click Next
8. Enter Domain name
9. Click Next
10. Confirm settings and click Apply

Package log

Check Package Center or /usr/local/{package}/var/

No log file

Other logs

E.g. /var/log/messages or /var/log/synopkg.log

2016/05/27 10:55:41 install  :
            End:    /bin/mkdir -p /volume1/@tmp/pkginstall/package  ret=[0]
2016/05/27 10:55:41 install  :
            Begin:  /bin/tar xf /volume1/@tmp/@synopkg/@download/fengoffice/@SYNOPKG_DOWNLOAD_fengoffice -C /volume1/@tmp/pkginstall --no-same-owner
2016/05/27 10:55:41 install  :
            End:    /bin/tar xf /volume1/@tmp/@synopkg/@download/fengoffice/@SYNOPKG_DOWNLOAD_fengoffice -C /volume1/@tmp/pkginstall --no-same-owner    ret=[0]
2016/05/27 10:55:41 install fengoffice 2.5.1.2-3:
            Begin:  /bin/tar xf /volume1/@tmp/pkginstall/package.tgz -C /volume1/@tmp/pkginstall/package --no-same-owner
2016/05/27 10:55:43 install fengoffice 2.5.1.2-3:
            End:    /bin/tar xf /volume1/@tmp/pkginstall/package.tgz -C /volume1/@tmp/pkginstall/package --no-same-owner    ret=[0]
2016/05/27 10:55:43 install fengoffice 2.5.1.2-3:
            Begin:  preinst
2016/05/27 10:55:43 install fengoffice 2.5.1.2-3:
            End:    preinst ret=[1]
2016/05/27 10:55:43 install fengoffice 2.5.1.2-3:
            Begin:  /bin/rm -rf /volume1/@tmp/pkginstall
2016/05/27 10:55:44 install fengoffice 2.5.1.2-3:
            End:    /bin/rm -rf /volume1/@tmp/pkginstall    ret=[0]
2016/05/27 10:55:44 install fengoffice 2.5.1.2-3 failed

[mettix]

Hello,

I'm having +/- the same issue since januari for removing Owncloud from my Synology.. Seen some workarounds, but none that worked for me..

[Dr-Bean]

Ref #2093, which is already implemented, and #2216, which is in progress,

[knutzmann]

have the same problem on my DS214 installing fengoffice .. is there a solution yet?

[attilabal]

Same issue here. I did change the root pwd but the installation is faild over and over again...

[josonwang]

Same problem on my NAS synology D216j, Did this one still not solved yet?

[Sigawan]

Installation of the feng office package on the latest DSM 6.1.5 15254 fails with the same error as most other packages hosted at synocommunity 'incorrect mysql root password'

Is any work being done on this generic problem in the years since it was first reported?

[josonwang]

No body to do this re-correct work

[Sigawan]

I gather from comments scattered around, that Synology made undocumented changes from DSM 5 to 6 which break these packages & Synology will not provide up to date documents?

[ymartin59]

Yes they did. Search for Synology DSM SDK and development guide.